National Bank of Dominica wins two 2026 ECCU Bank of the Year Awards for customer service and support to small businesses.
Dominica: The National Bank of Dominica Ltd. (NBD) has received regional recognition for its efforts in customer relations and business development following its win in two categories at the 2026 Eastern Caribbean Currency Union (ECCU) Bank of the Year Awards.
These awards place the Dominican financial institution among this year’s recognized banks across the Eastern Caribbean. The NBD emerged as the winner in Customer Service and Support to Micro, Small and Medium Enterprises (MSMEs) categories.
The bank shared the announcement through its social media platform, It described the recognition as an accomplishment both for its team and for the customers and businesses it serves.
“These achievements reflect our unwavering commitment to putting our customers first, delivering exceptional service, and supporting the growth and development of businesses across Dominica,” read the post.
NBD is also a nominee for the ECCU Distinguished Bank of the Year Award, which celebrates achievements and contribution within the regional banking sector.
According to the bank, the awards recognize its efforts to make customer needs a priority while helping businesses access support and opportunities for growth.
“We believe that great banking goes beyond transactions. It is about building relationships, creating opportunities, empowering entrepreneurs, and making a meaningful difference in the communities we serve,” said NBD.
The institution expressed gratitude towards its staff, customers, and business clients for playing an instrumental part in its success and operation. “A heartfelt thank you to our dedicated Team NBD, our valued customers, and the many businesses that continue to place their trust in us,” the institution added.
The ECCU Bank of the Year Awards are designed to appreciate the contribution of various financial firms across the region in areas including service delivery, innovation, business, financial literacy, and community services.
Awards ceremony for 2026 was held on November 12 at the St. Kitts Marriott Resort, St. Kitts and Nevis.dd